“I am looking at doing quarterly newsletters next year and will write you in my marketing plan! Thanks for the work you have done for Houghton Mifflin Harcourt.”

“By hiring Heather, we have saved time, have created a coherent message, and know someone who cares is working to get important work done. The working process is smooth, and Heather is easy to work with. She always tries to work on our time frame and, in crunch circumstances, she is right there with us. She owns the process, but does not take over. If, for example, something changes, she easily adapts. In addition, we get a professional service at a reasonable price.”

“I was not familiar with the process for editing, designing, and publishing a newsletter, and Heather was extremely accommodating. She responded quickly to questions and made suggestions about how to make the newsletter better. I was very pleased with the way she revised articles from six or seven different people so that they all spoke with the same voice and gave the newsletter coherence. I really appreciated having the burden of accomplishing this taken off my shoulders and being able to depend on Heather to get it done. It was a very positive experience and inexpensive.”

“I love your writing style. It's exactly what we're looking for. It’s going to make an amazing difference in our annual report! It's amazing how good it sounds when reworded. I'm very happy with it.”

“I want you to know that the letters we've received thus far have been wildly supportive of your feature in Faculty Matters. People are talking about their experiences with failure [the topic of the article], and it's been great.”